Shipping & TAT

Please allow 5-7 weeks for your outfits to ship (unless the item is listed as ready to ship). If you have not received shipping confirmation by the 7 week mark please contact us at sthreadsshop@gmail.com! We are unable to provide detailed tracking up until the turn around time has been met. 

If you you have a question about your order once received, please send us an email. We would be happy to assist! 

SHIPPING RATES

Shipping rates are based on weight of package. Larger orders will ship priority. Priority shipping does not include rush production  

Rush My Order is available and should be purchased at time of ordering. Rush option is $10 per outfit and will be shipped within 1-2 weeks.  

Tracking & Shipment Delay Info:

• If your package isnt moving, states there is a delay or it isnt updating- you will need to contact your local post office. They can assist in helping locate your package. 
• Once your package leaves STS HQ, we are not in control on how quickly or when your package will arrive. We are provided the same tracking information as you are given. Contact your local post office to assist in any questions once it’s in their possession. 

Package was scanned as delivered but is not there:

• Sometimes a package is marked delivered and does not arrive. Give it a day or two and if it does not show up contact your local post office to assist. 

Damaged Package:

• Please contact your local post office and keep the packaging as it arrived. The post office can assist in filing a claim for damaged packaging.